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You can find the serial number in your manual,. You can recognise it by looking for the number that starts with an ‘S’ and is a total of 14 characters long.

On the mobility scooter itself, you can find it in between the batteries, or on a white sticker on the chair mast.

The frequency of battery charging depends on your usage of the mobility scooter or power chair. If you use it daily, it’s best to charge the batteries immediately after each use, aiming for a charging duration of eight to 14 hours. For less frequent use, a maintenance charge of eight to 14 hours twice a week is recommended. Avoid charging for more than 14 hours, and consult your battery charger’s owner’s manual for further guidance.

Avoid putting all your weight on the lift chair’s arm rests. When transferring into your lift chair from a walker or power chair, or when attempting to stand up, we recommend the use of assistive aids and/or a caregiver or attendant for enhanced stability when standing or sitting. Avoid dropping your full weight down into the seat. This can cause damage to your lift chair.

No, warranties for Pride Mobility products only apply to the original owner of the product and are not transferrable.

How often you use your mobility scooter or power chair determines how often you should charge your batteries.

If you use your mobility scooter or power chair daily, charge the batteries as soon as you finish using your mobility product for the day. We recommend charging your batteries for at least eight to 14 hours after daily use. If you use your mobility scooter or power chair less frequently, we recommend charging the batteries eight to 14 hours twice a week for a maintenance charge. We do not recommend charging the batteries for longer than 14 hours. Refer to the owner’s manual supplied with your battery charger for additional information.